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Coordinated Entry System

Housing Resource Specialist

Before completing this course, you must complete the Introduction to Homeless Management Information System (HMIS) course.
**If you have not completed the Introduction course, please reach out to the HMIS Help Desk: helpdesk@allchicago.org, along with your ATA to verify your role.

This self-paced training is for Housing Resource Specialists (HRS), formally known as Skilled Assessors. There are 3 main sections to this training:
1. Introduction: Overview of the Coordinated Entry and the HRS role.
2. Completing the Assessment: Detailed walk-through of the HMIS workflow
3. Training Next Steps: HRS must complete a Fake Client assignment in the HMIS training site.

For a quick how-to use the new course format, please see this article: https://hmis.allchicago.org/hc/en-us/articles/25181975665300-Course-Navigation

Training Format: Self-Paced Course

  • Introduction
  • Introduction: Coordinated Entry Overview
  • Trauma-Informed Care Training
  • Assessment Workflow
  • Initial Assessment
  • Updating Client Records
  • Post Assessment
  • Training Next Steps
  • Fake Client Assignment
  • Housing Resource Specialist Agreement
Completion rules
  • All units must be completed
  • Introduction to Homeless Management Info...